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Find answers to your flooring questions here, but if you still have more questions, don’t hesitate to get in touch! Just send us an email using our contact form, and we’ll get back to you with the answers to your questions as soon as we can!

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FAQs

Here's a list of questions commonly asked, along with our helpful, easy-to-skim answers! As always, feel free to drop into the showroom, call us, or use the contact form for more info.

Choosing & Understanding Flooring

What makes hybrid flooring so popular in Queensland homes?

Hybrid flooring combines the look of timber with the practicality of vinyl. Its rigid stone-plastic core and attached underlay make it solid, moisture-resistant, and simple to install. It’s ideal for busy Sunshine Coast homes wanting the warmth of timber without the upkeep.

What’s the difference between vinyl plank and hybrid flooring?

Both mimic timber, but vinyl is glued directly to the slab while hybrid floats above it. Vinyl is 100% waterproof and perfect for wet areas; hybrid is slightly thicker and softer underfoot. Knowing this helps you match each product to the right room.

How is engineered timber different from laminate or hybrid floors?

Engineered timber has a real wood veneer bonded to a plywood core, so every board is unique. Laminate and hybrid use printed designs. Engineered timber costs more but offers genuine warmth, natural character, and long-term value for premium homes.

What type of carpet holds up best to kids, pets and high traffic?

Loop-pile carpets made from solution-dyed nylon are tough, easy to clean and ideal for hallways or stairs. The tight loops spring back instead of crushing, keeping your carpet looking fresh for years.

Can artificial turf handle Queensland’s weather?

Yes. Today’s UV-stabilised synthetic grasses are built for full sun, salt air and heavy rain. They drain fast, resist fading and stay green with minimal maintenance. Perfect for outdoor areas around decks or pools!

Installation & Preparation

How long does installation usually take?

Carpet: 1–2 days. Vinyl plank: about a week for a full-home refloor. Direct-stick timber: up to two weeks. Most Sunshine Coast homes take 2–3 days start to finish.

How soon can I walk on my new floors after installation?

Carpet and floating floors (hybrid, laminate) can be walked on straight away. Vinyl and direct-stick timber need about 6–12 hours for adhesive to cure before moving furniture.

What should I do before the installers arrive?

Start packing early! Box loose items, clear rooms, and park cars outside for space. Read your quote carefully so you know what’s included, then follow the pre-install checklist we email you.

Do I need to move my own furniture?

If you’re able, yes. It saves time and cost. If you can’t, we can help move heavy items; just let us know in advance so we can allow extra time.

Do you remove old flooring before installation?

Always. We lift and dispose of old carpet, vinyl or tiles and prepare the slab properly. Some floors can go over tiles, but we prefer to start fresh for the best finish.

What if you discover issues with the subfloor after the old flooring is removed?

Sometimes hidden moisture or unevenness only shows once the floor is lifted. If that happens, we’ll stop, explain the issue, and provide a revised quote before continuing. No surprises, no shortcuts.

What happens if my subfloor is uneven or damp?

Uneven or damp subfloors cause most creaks and failed warranties. We can grind, vacuum or apply self-levelling compounds up to 50 mm, and if moisture is high, we’ll use membranes before laying new flooring. Skipping this leads to lifting, bubbling or mould and voids warranties.

Can I install the flooring myself?

If you’re handy with tools, then hybrid or laminate are DIY-friendly. Just make sure the subfloor is level and dry. Carpet and direct-stick floors should always be professionally installed to maintain warranty coverage.

Care, Longevity & Value

How do I know which flooring will suit my family best?

Start with how you live. Busy home with kids, pets and beach days? Vinyl planks or hybrid are durable, waterproof and easy to clean. Want softness underfoot? Carpet is perfect for bedrooms and lounge. See the “Fast Facts” on each product page or visit our Sunshine Coast showroom for hands-on advice.

What’s the biggest mistake people make looking after their floors?

Ignoring Queensland’s sun! UV light fades both hard floors and carpets. Tint windows, use blinds, and keep spare planks or carpet for future repairs once products are discontinued.

Which flooring gives the best long-term value?

Family homes: glued-down vinyl planks plus nylon loop carpet in bedrooms. High-end homes: engineered timber and wool carpet. The right product, properly installed and cared for, can last 15–25 years.

How do flooring warranties actually work?

Kawana Flooring covers every installation with a 12-month workmanship warranty. Product warranties come from manufacturers (usually 15–20 years) for the original purchaser. We handle the process if an issue arises, so you’re never left chasing a supplier.

About Kawana Flooring

Do you offer free quotes?

Yes. Every measure and quote is obligation-free. We can often estimate pricing from a plan or property listing before visiting.

Why should I visit the showroom first?

Because flooring is all about look and feel! Our showroom lets you see colours in natural light, feel textures, and get advice from experts before we quote. It’s the best way to make confident, lasting choices, and we can almost always give you a ball-park figure on the spot!

Why should I choose a local, family-owned company?

You deal directly with Sunshine Coast locals who care. We know the climate, work with trusted trades and suppliers, and stand behind every job. We value the relationship over the transaction.

Do you provide after-sales support?

Absolutely. We email care guides, product info and warranty details after install, then follow up to ensure you’re happy. If anything comes up in the first year, we’ll take care of it.

How long have you been in business?

Since 1990, with over three decades of local experience and thousands of happy clients.

In which areas do you operate?

Based on the Sunshine Coast, we service from Brisbane North to Gympie and the hinterland, and can travel further across Queensland for the right project.

Projects & Commercial Work

How are commercial installations handled differently?

Commercial projects run like construction sites with dedicated project management, safety plans and full-time crews. Materials are delivered on pallets, and timelines are tracked closely to keep everything on schedule.

Want To Know What Our Clients Think?

Check out our client testimonials to see why Kawana Flooring Warehouse is the preferred option for flooring on the Sunshine Coast.